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Re:JC Startup template download ID not valid. Cannot (1 viewing) (1) Guest
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TOPIC: Re:JC Startup template download ID not valid. Cannot
#24
Brooks Carpenter (User)
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JC Startup template download ID not valid. Cannot 11 Months, 3 Weeks ago Karma: 0  
When I try to use the download ID that was sent in an email I get message that download id is invalid and I cannot download the template.
thanks,
Brooks
 
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#25
Ed Bloom (Admin)
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Re:JC Startup template download ID not valid. Cannot 11 Months, 3 Weeks ago Karma: 0  
Hey Brooks,
if you send an email to info @ joomlacreative.com with your order details we'll take of it for you straight away.

We just completed a server move and have been experiencing a few hiccups.
My apologies,

Ed
 
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#26
Brooks Carpenter (User)
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Re:JC Startup template download ID not valid. Cannot 11 Months, 3 Weeks ago Karma: 0  
Ed,
I get delivery failure notices when I try to email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . 550 error No such user here.

thanks,

Brooks
 
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#27
Ed Bloom (Admin)
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Re:JC Startup template download ID not valid. Cannot 11 Months, 3 Weeks ago Karma: 0  
hey Brooks,

I've fixed that error - my apologies.
Can you try sending the email again.

Many thanks,

ed
 
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#28
Brooks Carpenter (User)
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Re:JC Startup template download ID not valid. Cannot 11 Months, 3 Weeks ago Karma: 0  
Ed,
I re-sent the email yesterday. I haven't heard from anyone yet.

thanks,
Brooks
 
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